EZ Weight Tracker
Support
Contact
Write to me@josefwilhelm.com. We usually answer within two working days.
Frequently asked questions
I bought Pro but it is not active.
Open Pro in the app and tap "Restore purchases". Use the same Apple ID or Google account you bought with. If that does not help, write to us with the order number from your receipt.
How do I cancel my subscription?
iPhone: Settings → your name → Subscriptions. Android: Google Play → profile → Payments & subscriptions → Subscriptions. Cancel at least 24 hours before the period ends. Deleting the app does not cancel it.
Can I get a refund?
Refunds are handled by the store: Apple at reportaproblem.apple.com, Google in your Google Play order history.
How do I move my entries to a new phone?
Your entries are stored only on your phone. With Pro, use Export data in the settings, save the file somewhere you can reach from the new phone, then use Import there.
Why does the goal date change?
It is an estimate from your recent trend. When your trend gets faster or slower, the date moves with it.